City of Dubuque Utility Billing Office to Close on Mornings of September 11 & 23

The City of Dubuque’s Utility Billing office will be closed for staff training on two upcoming mornings. On Wednesday, September 11, and Monday, September 23, the office will be close from 7:30 to 9:30 a.m.

Utility bill payment options during these closures include:

  • Online at www.cityofdubuque.org/payment,
  • By phone 24/7 by calling 563-589-4144 and then selecting option #1,
  • At the drop box outside the 13th Street entrance at City Hall (please do not put cash in the drop box, checks or money order payments only),
  • Checks or money order payments can be mailed to: Utility Billing, City Hall, 50 W. 13th St., Dubuque, IA 52001,
  • Automatic payments scheduled at www.cityofdubuque.org/utilitybilling.

For more information, contact utilityb@cityofdubuque.org or call 563-589-4144.

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